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Policy

Cancellation and refund policy

Cancellations, refunds, date changes and payment errors.

Draft — awaiting approval

The approved text, including entitlements, rules and the responsible legal entity, will be published here once approved. Production registration requires approved policies.

  1. 1. What you are bookingPending approval
  2. 2. Voluntary withdrawal and absencePending approval
  3. 3. If the organisers change the conference datesPending approval
  4. 4. Cancellation, non-delivery and legally required refundsPending approval
  5. 5. Duplicate, erroneous and uncertain paymentsPending approval
  6. 6. Delegations and substitutionsPending approval
  7. 7. How to request helpPending approval
  8. 8. Limits of the bookingPending approval
  9. 9. Contact and versionPending approval